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Privacy Policy

Effective date: April 5, 2026

TalkY ("Company", "we", "us", or "our") provides the TalkY desktop application for macOS ("TalkY", the "App"). This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website, purchase TalkY, download TalkY, contact support, or otherwise interact with us.

1. Who we are

Data controller: TalkY

Camburgh House, 27 New Dover Road
Canterbury, CT1 3DN
United Kingdom

talkyhelpapp@gmail.com


2. What data we collect

We may collect:

  • name and email address
  • purchase and transaction details
  • support messages you send us
  • technical data (IP address, browser, device info)
  • delivery data (download access, update emails)

3. How we collect data

  • directly from you (purchase, support, email)
  • automatically (basic website logs)
  • from third parties (Stripe for payments)

4. Why we use your data

  • to process your purchase
  • to send download links and updates
  • to provide customer support
  • to improve and secure our service
  • to comply with legal obligations

5. Payments

Payments are processed securely by Stripe.

We do not store your full payment details.


6. Emails

We may send:

  • purchase confirmation
  • download link
  • updates to the app
  • support replies

These are service emails, not marketing.


7. Data sharing

We may share data with:

  • Stripe (payments)
  • hosting providers
  • email providers
  • legal authorities if required

We do not sell your data.


8. Data retention

We keep data only as long as necessary for:

  • orders
  • legal obligations
  • support

9. Your rights

You may:

  • request access
  • request deletion
  • request correction

Contact: talkyhelpapp@gmail.com


10. Security

We take reasonable steps to protect your data.


11. Changes

We may update this policy. The latest version will always be on the website.


12. Contact

TalkY

Camburgh House, 27 New Dover Road
Canterbury, CT1 3DN
United Kingdom

talkyhelpapp@gmail.com